This Privacy Policy sets out how Deadly Ed Pty Ltd (ABN 15 643 632 713) (Deadly Ed, we, us) manage personal information, including in relation to our website located at deadlyed.com.au (our Website). We handle personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles under the Privacy Act, and take the protection of your personal information seriously.  

Personal information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in a material form or not.  

Consent  

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with and for the purposes specified in this Privacy Policy.  

You are not required to provide personal information to Deadly Ed.  However if you do not provide us with all the information we request, you will still be able to access our Website, but the services we provide to you may be affected, for example we won’t be able to take your booking for our services 

Collection

The types of personal information we may collect from you depends upon the nature of your interactions with us. In general, the types of personal information we may collect includes your name, email and other contact details, school or organisation, and payment details. If you are a teacher or artist, we may also collect information about how many years’ experience you have. In some cases, we may also collect ‘sensitive information’, such as information about your mob/Aboriginal community you are from.  

Deadly Ed collects personal information for the purpose of dealing with enquiries and taking bookings and payments for our services, processing teacher/artist expressions of interest, dealing with feedback, processing payments, marketing and promoting our services, general management and conduct of our business, and complying with our legal obligations. We may also collect personal information for related purposes that would be reasonably expected by you. 

We may collect personal information from you in a variety of ways, including when you make a payment via our online store on the Website, communicate with us (either by email, via the Website, social media, telephone, in writing or in person), make booking enquiries, or provide feedback via the Website.  

Use and disclosure

Deadly Ed will not use or disclose your personal information for any purpose other than the purpose for which it was collected (or a related purpose), unless you have consented to that other purpose, or we are permitted to do so by law. We may disclose your personal information to third parties who assist us in supplying our services or who perform operational, administrative, and other related functions on our behalf (including technology and business service providers), and to others in order to comply with our legal obligations. The people to whom we disclose your personal information are located outside of Australia. 

The Deadly Ed contact form includes an opt in button, providing us with your consent to use your personal information for marketing purposes and so we can tell you about services and offers that we think may be of interest to you. We may contact you by mail, telephone, email or SMS to market our services.  We will always give you the opportunity to opt out of receiving any future marketing correspondence. 

Integrity of personal information

We will take reasonable steps in the circumstances to ensure that the personal information we collect is accurate, up-to-date, and complete, and that the personal information we use and disclose is accurate, up-to-date, complete and relevant (having regard to the purpose of the use or disclosure). To assist us, please ensure that the information you provide to us is accurate, up-to-date, and complete. 

We store personal information on a secure database, encrypt data where necessary, only provide access to authorised employees, use an intrusion detection system, and will also take reasonable steps in the circumstances to protect the personal information we collect and hold from misuse, interference, and loss, and from unauthorised access, modification or disclosure.  

If you are no longer an active Deadly Ed contact or customer (i.e. after 12 months of no activity) and we no longer need access to your personal information, we will take such steps as are reasonable in the circumstances to destroy or permanently de-identify the personal information we hold about you. 

Access to and correction of personal information

You can request, and we will provide you with access to, any personal information we hold about you (subject to certain legal exceptions). If a legal exception applies and we decide not to provide you with access to any personal information we hold about you, we will advise you of the reasons for our decision.  

If we are satisfied that any personal information we hold about you is inaccurate, incomplete, out of date, misleading or irrelevant (having regard to the purpose for which it is held) we will take such steps (if any) as are reasonable in the circumstances to correct that personal information. This may include notifying third parties to whom we have disclosed that personal information. If we do not agree that personal information we hold about you is inaccurate, incomplete, out of date, misleading or not relevant you may ask that we attach a statement to this effect to our record.   

Please let us know if you have any concerns or complaints about the way we are handling your personal information so we can address them. We will review any complaints and respond to them within 7 days.  

If we are unable to satisfactorily resolve your concern or complaint through our internal processes, you can contact the Office of the Australian Information Commissioner (OAIC). To make a query concerning your privacy rights, or to lodge a complaint with the OAIC about how we have handled your personal information, you can contact the Commissioner’s hotline on 1300 363 992. The OAIC has the power to investigate the matter and make a determination.  

Other organisations’ websites

The Website and our email communications may contain links to other websites. We do not control these websites or any of their content and if you visit these websites, they will be governed by their own terms of use (including any privacy policies they may have). 

Changes to this Privacy Policy

Deadly Ed may, from time to time, amend this Privacy Policy, in whole or part, in our sole discretion.  Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy on the Website.  Depending on the nature of the change, we may announce the change on the Website or by email. In any event, by continuing to access our services following any changes, you will be deemed to have agreed to such changes.  If you do not agree with the terms of this Privacy Policy, as amended from time to time, in whole or part, you must not access our services including the Website. 

Contact us

If you have any questions about this Privacy Policy or if you wish to request access to your personal information, correct or update your details or raise any privacy concerns you may have, please contact us at info@deadlyed.com.au. 

Last updated: May 2021